The ITS Service Desk is the first point of contact for any service configurations or assistance relating to Grenfell computers, user accounts, printers, multimedia, and telecommunications. For more information, visit

ITS Service Desk

  • Located in: AS205—Crossroads
  • Fall & Winter: Mon-Fri: 8:00am–5:00pm
  • Spring & Summer: Mon-Fri: 8:30am–4:00pm
  • Telephone: 709-639-2049
  • Email:

Computer Labs/Areas

  • AS3003: General Use Lab
  • LC202:  General Use Lab
  • AS3009: Digital Film Lab
  • AS3005: GIS Lab
  • Library: Common Area
  • Crossroads: Common Area
  • GCSU Lounge: Common Area
  • AS Ext. Foyer: Common Area
  • Sen. Project Room: Common Area

ITS Services

  • Computing account to allow student access to all lab and dedicated computers
  • File storage
  • E-mail: Office 365
  • Printing & photocopying: access to Xerox B/W & Color printers on cost recovery basis from campus computers and remotely using PrinterOn
  • On-campus Wi-Fi availability SSID: Grenfell Wi-Fi; Password: Grenfell-1975
  • Remote access to applications for some lab specific software
  • Software access through Office365: download and run Microsoft Office Applications